Reserve Kitten β¬οΈ
Frequently Asked Questions
Find answers to common questions about our products, shipping, returns, and more.
We make this easy:
- We can FaceTime live with the exact kitten youβre interested in (same day when possible).
- We can show the kitten with a handwritten card that includes the kittenβs name + todayβs date.
- We can show video proof of the kitten in our home setup and (when available) mom/dad.
- Pick a kitten and click Inquire / Schedule FaceTime
- We confirm availability and do a FaceTime (recommended)
- If itβs a match, you place a reservation deposit
- We send your contract + go-home details
- Final balance is due before pickup/delivery (exact timing shown in the contract)
A reservation deposit:
- Holds the kitten for you and removes them from public availability
- Covers time/updates/holding the kitten while we decline other families
Refund rules depend on timing and circumstances and are clearly stated in the contract. If you want, we can summarize the deposit terms before you place it.
Weβre based in Miami, Florida and operate by appointment for safety and scheduling. Exact meetup/pickup details are shared once a reservation is confirmed.
Yes, visits are by appointment and depend on the kittenβs age, vaccine schedule, and health precautions.
Kittens go home with age-appropriate care, which typically includes:
- Deworming schedule
- Vet check (when applicable)
- Vaccines based on age and vet guidance
Your kittenβs exact record will be provided at pickup/delivery.
Yes. We provide a written health guarantee and a contract that explains:
- What is covered
- What timeframe applies
- What steps the buyer must take (for example, vet visit requirements after going home)
We donβt treat kittens like packages. Delivery options may include:
- Pickup
- Local delivery
- Flight nanny (in-cabin) depending on location and timing
Weβll recommend the safest option based on your location.
Go-home timing depends on:
- Age and weaning
- Health/vet schedule
- Socialization milestones
Weβll confirm the estimated go-home window for each kitten.
Common scam signs:
- Refusing FaceTime/live verification
- βToo good to be trueβ pricing
- Pushing you to pay immediately
- Only using random email/DMs with no process or contract
We encourage you to verify any breeder the same way β including us.